Privacy Policy

Last updated: March 24, 2026

This Privacy Policy explains how ScholarFigure collects, uses, stores, and shares information when you visit our website, create an account, purchase credits or subscriptions, upload reference files, or use our AI-powered figure generation workflows. By using the service, you acknowledge the practices described below.

1. Information We Collect

We may collect the following categories of information:

  • Account information: your name, email address, login method, profile details, and account preferences.
  • Billing information: plan selections, invoices, transaction metadata, and payment status. Card or bank details are processed by third-party payment providers and are not stored in raw form on our servers.
  • Usage data: prompts, uploaded reference images, generation parameters, edit history, downloads, and feature interactions.
  • Technical data: IP address, browser type, device information, operating system, error logs, approximate location inferred from IP, and diagnostic telemetry.
  • Support data: messages, screenshots, or files you share when contacting us for help.

2. How We Use Your Information

We use collected information to operate and improve ScholarFigure, including to:

  • create and manage accounts, authenticate users, and maintain sessions;
  • process payments, issue credits, and prevent fraudulent transactions;
  • run generation requests and deliver outputs you ask us to create;
  • monitor reliability, investigate incidents, and protect the platform from abuse;
  • communicate service updates, billing notices, and support responses; and
  • analyze aggregate product usage to improve workflows, quality, and performance.

3. AI Inputs, Outputs, and Uploaded Files

When you submit prompts, upload source materials, or request image generation or editing, that content may be processed by infrastructure providers and model providers that help us deliver the service. You should avoid uploading confidential, regulated, highly sensitive, or personal information unless you are comfortable with that processing. You remain responsible for the legality of materials you submit and for reviewing generated outputs before publication, research use, or external sharing.

4. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure traffic, protect against spam and abuse, and understand how the product is used. You can usually control cookies through your browser settings, but disabling certain cookies may affect core functionality.

5. When We Share Information

We do not sell your personal information. We may share limited information with:

  • hosting, analytics, authentication, payment, email, and AI service providers;
  • professional advisers such as auditors, lawyers, or insurers when necessary;
  • authorities or counterparties when required by law or valid legal process; and
  • a successor entity in connection with a merger, financing, acquisition, or asset sale, subject to applicable confidentiality obligations.

6. Data Retention

We retain account, billing, and operational records for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security logs. Generation history and uploaded files may be deleted earlier based on storage policies, operational limits, or user action.

7. Security

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. These measures may include encrypted transport, access controls, logging, and vendor security reviews. No internet-based system is completely secure, so we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict some processing. We may need to verify your identity before completing a request, and some information may be retained where required for compliance, security, or contractual reasons.

9. Children's Privacy

ScholarFigure is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.

10. International Processing

Our service may be operated using infrastructure and vendors in multiple countries. By using ScholarFigure, you understand that your information may be transferred to and processed in jurisdictions that may have data protection rules different from those in your place of residence.

11. Policy Changes

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the website, product interface, or email. Your continued use of ScholarFigure after an updated policy becomes effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at support@scholarfigure.com.